The explanation for the convenient gap: "misconfiguration issues related to rollouts, provisioning, and software upgrades that conflicted with the FBI's collection capabilities
http://www.zerohedge.com/news/2018-01-21/fbi-loses-five-months-text-messages-between-anti-trump-agents-blames-glitch
Realist - Everybody in America is soft, and hates conflict. The cure for this, both in politics and social life, is the same -- hardihood. Give them raw truth.