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Re: Kitchen Counters (Home Update) - PROBLEM #2

By: micro in 6TH POPE | Recommend this post (0)
Thu, 24 Mar 22 2:06 AM | 27 view(s)
Boardmark this board | 6th Edition Pope Board 		Msg. 30669 of 60008
(This msg. is a reply to 30666 by Decomposed)
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it sounds like this crew was a bunch of rank amateurs at best. My counters were drilled and cut for the sink at the counter manufacturing facility before they arrived. Of course, lots of measurements were made by the designer for that company ahead of time..

I am sorry to hear this De. Got to be disappointing.. And a little aggravating as well.

Good for your builder calling it out and standing tall for you. Hopefully these folks get their act together, follow directions, take some pride in their work on your house, and get this finished quickly.
Wow...




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The above is a reply to the following message:
Re: Kitchen Counters (Home Update) - PROBLEM #2
By: Decomposed in 6TH POPE
Thu, 24 Mar 22 12:11 AM 		Msg. 30666 of 60008

The second counter slab is smaller but longer than the first. It's a more complex piece since it surrounds the sink, extending on either side of it.

When the installers put it in, they still needed to drill holes for the faucet. There are four holes - one for each handle, one between them for the faucet itself, and a larger hole to the right of these three for the sprayer. My builder was in the hospital, so he'd left a note on blue tape telling them where to put the holes. (The left sink is larger than the right, so it's not necessarily obvious.) He also wrote down and asked me to tell them to drill the holes three inches from the inside of the sink... as opposed to three inches from the inside of the counter. If you look at photo #2, below, you'll see what I mean.

I explained this to one of the two installers. He told me that he would mark the spot for the holes and have me confirm that it was right before he drilled. Unfortunately, he didn't do this. And they did it wrong.

It's only an inch, but it matters since the rightmost sink is smaller than the left and the faucet, therefore, doesn't extend to it as well as it does to the leftmost sink. With the holes an inch further back than they should be, it barely reaches the rightmost sink. It's pretty bad and there's no fixing this problem. The slab is ruined.

The assessors pulled it and took it away too.

There are other problems, but they have more to do with the backsplash panels not being tight to the walls the way they should be, and the 3rd biggest slab being inadequately siliconed. It actually wobbles if weight is put on its edge. They'll fix this when they return.

My builder is undergoing surgery on the 28th. I *hope* the new countertop installation isn't done while he's out. He obviously knows what an acceptable job is and what to look for. This isn't my area of expertise and I really want the second install to go better than the first.

BTW, we don't yet know if the countertop company will ask us to pay for these fixes. They shouldn't. After all, the mistakes weren't ours. But I have contacted the credit card company and suspended payment / disputed the payment until the new counters are here and the issues resolved.



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